Prospect Medical Centre - Dr. Robert Edmond

Reviews of Prospect Medical Centre - Dr. Robert Edmond

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  Amin Dehbandi Added February 15, 2022

  ★ ☆ ☆ ☆ ☆
  Called more than 6 times over 5 weeks to get my results sent over to new clinic, every time they said tomorrow. Very disappointing
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  Babalola Gbenga Added February 13, 2022

  ★ ☆ ☆ ☆ ☆
  Very disappointed. I was told to remove myself from the building together with my wife. Remove you self from this building this word have been ringing in my head all day I feel embarrassed for even going to seek medical service here. They didn't even ask what I was there for. If this isn't racism I wonder what racism is. What a very polite way to treat people. Remove yourself from this building
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  Gwen Mcarthur Added February 12, 2022

  ★ ★ ★ ★ ★
  I have found all medical and reception staff to be polite, courteous, friendly and thoroughly professional at all times. They were exceptionally helpful when I was very ill and needed an urgent appointment. Being new to the suburb, I was worried that I would be unable to register at this clinic, having been turned away from another close-by clinic because their books were full! I love their attention to detail with reminders about appointments and follow up phone calls about pathology tests. Thank you.
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  robyn taylor Added February 07, 2022

  ★ ★ ★ ★ ★
  I have been attending this center, since it opened and my doctor at the time transferred from Longford. I now travel from the great lakes to this practice because the staff are very helpful and the doctors that I have seen if my usual doc is not available, are very nice and understanding when it comes to being nervous talking to a new doctor. PMC rocks :)
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  Rebekah Added January 26, 2022

  ★ ★ ☆ ☆ ☆
  Absolutely love my doctor and have been going here for a long time now. However, I have noticed a drop in the quality of reception staff. I'm finding myself more often than not feeling like a big inconvenience for anyone answering the phone. They have a tone and don't listen to you. They are rude, but as soon as you point it out or sound upset they try to flip it back. It's very frustrating. They have made me consider leaving, which is a big thing when I've been with the same centre and doctor for over 16 years; but when you put off making important appointments because you really don't want to talk to reception, something has to change.

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